Monday -Tuesday: Closed
Wednesday - Friday: 10AM-8PM
Saturday - Sunday: 9AM-5PM
We are located in Boston’s beautiful, historic Beacon Hill neighborhood at 49 River Street. River Street runs parallel to Charles Street; we are between Mount Vernon and Chestnut Street.
Parking & transport
There are a few free 2-hour limit “Visitors Parking” spots on Lime and Chestnut Streets, steps away from our studio. Metered parking is available on Charles and Beacon Street. The Boston Common Garage is located two blocks away. T Stations: Red Line - Charles/MGH (6-min. walk); Green Line - Arlington or Park Street (10-min. walk).
If you know you may be running late, we kindly ask that you call ahead and we will do our best to accommodate you. If you are more than 15 minutes late, we cannot guarantee that we can still keep your appointment and may have to ask you to reschedule.
Booking and Cancellations
We believe in an honor system with all of our guests and currently do not require a credit or debit card to secure an appointment. If you do need to cancel or reschedule an appointment, please provide us with at least a 24-hour advance notice by calling or emailing.
We accept cash and all major credit and debit cards, including American Express and Discover. Cash tips are appreciated and preferred, but can also be added to card payments,
Pamper those you care most about. Gift cards for any amount may be purchased at our salon or over the phone. Shipping is free.
Refunds and Exchanges
Zenarose, Inc. does not extend refunds on services rendered. Products may be returned or exchanged with a valid receipt. Your complete satisfaction is paramount to us and our services are guaranteed at ZenaRose. If you have any concerns or questions about your services, please let us know within seven days and we will do our best to schedule you for the earliest available appointment for a complimentary adjustment.