Location: 49 River Street, Boston, MA 02108. We are located in Boston’s beautiful and historic Beacon Hill neighborhood. River Street runs one block parallel to Charles Street and we are between Mount Vernon and Chestnut Street. (Click to see map for directions,)
Parking and public transportation: There are a few free 2-hour limit “Visitors Parking” spots on Lime and Chestnut Streets steps away from our studio. Metered parking available on Charles and Beacon Street. The Boston Common Garage is located two blocks away. T Stations: Red Line - Charles/MGH (6-min. walk); Green Line - Arlington or Park Street (10-min. walk)
Hours: Wednesday/Thursday/Friday; 10AM-8PM • Saturday/Sunday; 9AM-5PM • Monday/Tuesday; Closed
Payment for Services and Products: We accept cash and all major credit/debit cards including American Express and Discover. Cash tips are appreciated and preferred but can also be added to card payments,
Gift Cards: Pamper those you care most about to the gift of beauty. Gift cards for any denomination may be purchased at our salon or over the phone. Shipping is free.
Late Arrivals: If you know you may be running late, we kindly ask that you call ahead and we will do our best to accommodate you. If you are more than 15 minutes late, we cannot guarantee that we can still keep your appointment and may have to ask you to reschedule.
Booking and Cancellations: We believe in an honor system with all of our guests and currently do not require a credit/debit card to secure an appointment. If you do need to cancel or reschedule an appointment, please provide us with at least a 24-hour advance notice by:
Using the link in your appointment confirmation email
Phone at 857.991.1680 (leaving a voicemail would be OK)
Email at hello @ zenarose.com
This courtesy enables us to schedule another guest and, in turn, maintain a higher availability of services for you as well as others. We appreciate that you respect our time and work.
Refunds and Exchanges: Zenarose, Inc. does not extend refunds on services rendered. Products may be returned or exchanged with a valid receipt. Your complete satisfaction is paramount to us and our services are guaranteed at ZenaRose. If you have any concerns or questions about your services, please let us know within 7 days and we will do our best to schedule you for the earliest available appointment for a complimentary adjustment.
Please call or write us with any other questions. We are always happy to help!